Creating an account is simple. Click the "Register" button on our homepage, enter your email address and create a strong password. Then, follow the prompts to complete your profile.

For account verification, you'll need a valid government-issued ID (passport or driver's license), proof of address (utility bill or bank statement not older than 3 months), and a selfie holding your ID.

Our verification process typically takes 10-20 minutes. In some cases, it might be faster, but during peak times it could take up to 2 business days.

We accept bank transfers, credit/debit cards, and select e-wallets. The available options may vary depending on your location.

We prioritize security with measures including 2-factor authentication, cold storage for the majority of assets, regular security audits, and encryption of sensitive data.

Yes, you can transfer your cryptocurrency to any compatible external wallet. Please ensure you double-check the receiving address to avoid any errors.

If you forget your password, click on the "Forgot Password" link on the login page. We'll send you instructions to reset your password to your registered email address.